Ortho Clinical Diagnostics

Ortho Clinical Diagnostics is a global leader in the field of in vitro diagnostics, providing innovative solutions for clinical laboratories and healthcare providers worldwide. With a portfolio of advanced diagnostic products and technologies, Ortho Clinical Diagnostics is dedicated to improving patient outcomes and delivering high-quality, cost-effective healthcare solutions.

The eBook

In response to the COVID-19 pandemic, we worked together with a cross-functional team to create a captivating interactive eBook specifically designed for virtual training. The eBook was carefully programmed to ensure compatibility with personal mobile devices, providing an engaging and accessible learning experience in the new remote environment.

In our pursuit of an exceptional user experience, we incorporated additional features that not only elevate the overall interaction but also guarantee compliance with regulations catering to the needs of the hearing-impaired. These enhancements were carefully implemented to ensure inclusivity and provide an accessible and inclusive experience for all users.

To foster improved information retention among users, we integrated HTML-enriched dropdown menus into the system, offering interactive quizzes. By leveraging this feature, users could actively engage with the content and reinforce their understanding through a dynamic learning experience. This interactive approach aimed to enhance user engagement and promote effective knowledge retention.

In order to enhance the assessment of comprehension, we integrated formal evaluations within the eBook that seamlessly interact with a quiz housed in an external content management system. This integration allowed for a comprehensive evaluation of user understanding, ensuring a robust and efficient assessment process. By leveraging this combined approach, we aimed to provide a thorough evaluation of knowledge and promote a more holistic learning experience.

To minimize cognitive load for users, it is essential to provide them with the opportunity to apply their acquired knowledge in real-life situations. This allows users to put their learning into practice and reinforces their understanding of concepts or skills. By offering practical application and real-world scenarios, users can better engage with the material and enhance their learning experience.

With the aim of facilitating users' comprehension of machine navigation, we designed and implemented software emulators. These emulators serve as practical tools that simulate machine functionality, enabling users to acquire a more comprehensive understanding of the navigation process. By providing a hands-on experience in a virtual environment, we empower users to enhance their skills and knowledge in effectively maneuvering the machines.

Within the eBook, we have incorporated a hands-on exercise feature that acts as a practical guide, leading users through procedures with direct interaction on the actual machine interface. This immersive feature enables users to actively engage and apply their knowledge in a simulated environment, providing a valuable opportunity to gain practical experience and enhance their proficiency in utilizing the machine's interface.

Instructional Design Overview Deck

In designing a PowerPoint deck to educate Instructional Designers and Instructional Designers on working with SMEs (Subject Matter Experts) from various fields such as Sales, Marketing, Laboratory Specialists, Field Engineers, Customer or Technical Education Specialists, the focus is on fostering open communication, establishing effective feedback loops, and managing expectations. The PowerPoint emphasizes the importance of collaboration, providing guidance on how to navigate interactions with SMEs, ensuring a productive and successful partnership throughout the instructional design process.

Working with Subject Matter Experts Cover

Technical Translation in 18 Different Languages

Creating technical design documentation in over 18 languages worldwide requires a meticulous approach. We employ a combination of proprietary software and collaborate with trusted third-party translation companies to ensure accurate and culturally appropriate translations. Each document is tailored to meet the specific standards and requirements of its respective region, guaranteeing clarity and comprehensibility for users across different languages and locales.

English
French
French Canadian
German
Spanish
Portuguese

Ortho U and the Learning Center

Ortho U, our learning portal, serves as a comprehensive instructional hub for our global company. In collaboration with a dedicated team based in the UK, we meticulously developed the user experience, revamped the graphics and interface, and coded the platform using HTML. This resulted in a dynamic and user-friendly learning portal that offers a seamless educational experience for employees worldwide.